Every Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your Mac’s original purchase date with the AppleCare Protection Plan. You’ll get direct, one-stop access to Apple’s award-winning technical support for questions about your Mac, macOS, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. You can even get local repair service when you visit other countries around the world.(1)Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
Using macOS and iCloud
Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
Connecting to printers and AirPort networks
The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. Purchase of the plan is not required to purchase the covered equipment. See AppleCare Protection Plan Terms and Conditions for complete product details.
For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operations and integration issues, purchase AppleCare OS Support.
One stop for technical support
Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
Direct access to Apple experts via chat or phone
24/7 priority access through getsupport.apple.com
Global repair coverage (1)
Onsite repair for desktop computers: Request that a technician come to your work site (3)
Carry-in repair (3): Take your Mac to an Apple Authorised Service Provider